About Collingwood Insurance Claims

If you have been involved in an incident, it’s important to contact us as quickly as you can. This is regardless of whether you wish to make a claim under the policy or not. Any delay in notifying your insurer of an incident may invalidate your right to claim. If your claim is due to theft, attempted theft or vandalism you must also inform the Police and obtain a crime reference number.

What Information Will I Need to Provide?

Typically, we require the following information:

• Your Policy Number & personal details
• Details of what happened, location of the incident and if you car can still be driven
• Details of any third parties or passengers involved
• If the police were involved, and if there is a Crime Reference Number

Even if you do not have all of the above information, you should still report a claim.
Claims reported within 24 hours receive a reduced excess.

Collingwood Claims are an outsourced service provider to your insurer. They will deal with your claim and claims made against you, as quickly and fairly as possible. Please read the General Conditions found in your policy document for more information.

Telephone calls may be recorded and monitored for training and security purposes.

Call 0345 370 0008 to make a claim.